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The integration of artificial intelligence (AI) into organizations and human resource management is a transformative force poised to revolutionize the world of work and the role of organizational psychologists. This scenario presents new opportunities and potential benefits as well as challenges, including potential rights violations, new forms of social exclusion, adverse effects on vulnerable groups, and unequal access to AI technologies. This paper presents a set of reflections and recommendations developed by the Think Tank on Work and Organizational Psychology (see annex). Drawing on evidence-based knowledge, various debates and working groups with academics and professionals were conducted throughout 2023. The recommendations presented involve institutional agents, organizational managers, and workers. Furthermore, they aim to facilitate a human-centered AI that stimulates and supports professional learning and development, prevents psychosocial risks, and enhances organizational capabilities.
Aguado, D., J. Cantera, J. M. Peiró, I. Aranda, Ó. Cortijo, J. Remón, F. Gil, L. Munduate et al. (2025). «Desarrollo humanizado de la inteligencia artificial en las organizaciones. Recomendaciones del think tank de psicología del trabajo y las organizaciones». Papeles del Psicólogo = Psychologist Papers 46, no. 1: 25-32.