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Publications
Purpose:This paper aims to study the impact of consumers’ corporate social responsibility (CSR) associations on corporate financial performance and the moderating role of market competition.
Design/methodology/approach:The panel data set is analyzed using a random effects regression model. The analyzed data is based on the unique RepZ Responsibility scores published by the global research agency Kantar Millward Brown and contains information about consumer CSR associations.
Findings:This study reveals CSR associations’ positive, lagged, direct impact on firms’ market value. Market competition moderates this relationship in the way that a company’s market value benefits more from consumers’ CSR associations when facing high rather than low market competition.
Practical implications:Consumers’ CSR perceptions increase the market value of a company. This effect is intensified when brands are exposed to intense competition, which allows conclusions about CSR as a differentiation strategy to be drawn: To stand out in a competitive market, brands should prioritize improving their CSR associations among consumers to differentiate themselves and increase their market value.
Brueninghaus, D., I. Arribas, F. García and C. Burmann (2025). «CSR associations and market value: the moderating role of market competition». Journal of Product & Brand Management 34(3): 333-346.