Instituto Valenciano de Investigaciones Económicas
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Perceived value of advanced mobile messaging services. A cross cultural comparison of Greek and Spanish users

Hernández, B., J. Aldás, C. Ruiz y S. Sanz
Fuente: Information Technology & People
Resumen

The purpose of this paper is to analyse the role of perceived value on post-acceptance behaviour for users of advanced mobile messaging services (AMMS). The paper also compares differences in the influence of perceived value on satisfaction and of satisfaction on loyalty to AMMS in Spain and Greece, to test the moderating effect of culture.

 

Cómo citar este artículo

Hernández, B., J. Aldás-Manzano, C. Ruiz y S. Sanz (2017):”Perceived value of advanced mobile messaging services. A cross cultural comparison of Greek and Spanish users”, Information Technology & People, 30(2).